Privacy & Terms

PRIVACY POLICY

We are committed to protecting and respecting your personal data.

This privacy policy (together with our website terms of use and any other documents referred to in our website terms of use) will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you Important information and who we are.

Purpose of this privacy notice

This privacy notice aims to give you information on how Paperchase Accountancy Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, or agree to purchase our services. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Processor

Paperchase Accountancy Limited is the processor and responsible for your personal data (collectively referred to as “Paperchase”, "we", "us" or "our" in this privacy notice).

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO OR data privacy manager using the details set out below.

Contact details

Full details are: Full name of legal entity: Paperchase Accountancy Limited

Name or title of DPO: Mr Hitesh Patel

Email address: privacy@pchase.co.uk

Postal address: The Courtyard, 14A Sydenham Road, Croydon CR0 2EE, United Kingdom.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on in May 2018 and historic versions can be obtained by contacting us.

The data protection law in the UK will change on 25 May 2018. Although this privacy notice sets out most of your rights under the new laws, we may not yet be able to respond to some of your requests (for example, a request for the transfer of your personal data) as we are still working towards getting our systems ready for some of these changes.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.


We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not currently collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through: interactions. You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you

  • Request our products or services
  • Create an account on our website
  • Subscribe to our service or publications
  • Request marketing to be sent to you or
  • Give us some feedback


Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources. We may also receive personal data about you from various third parties and public sources

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a new customer
(a) Identity (b) Contact
Performance of a contract with you
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us
(a) Identity (b) Contact (c) Transaction (d) Marketing and Communications
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity (b) Contact (c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
a) Identity (b) Contact (c) Technical (d) Usage (e) Profile
Necessary for our legitimate interests (to develop our products/services and grow our business)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
(a) Technical (b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)


Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any outside company for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy .

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us..

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Purpose of this privacy notice

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 3 above.
  • Paperchase Accountancy India Pvt Limited
  • Paperchase Software Solutions Private Limited
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

When we share your personal data with Paperchase Accountancy India Pvt Limited and Paperchase Software Solutions Private Limited, this will involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that we use specific contracts approved by the European Commission, which give personal data the same protection it has in Europe.

Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, although by law we may have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please contact us if you require to request access to your personal data, correct your personal data, require erasure of your personal data or object to the processing of your personal data or if you wish to withdraw your consent at any time or exercise any other legal right.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

YOUR LEGAL RIGHTS

You have the right to:



Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Document Owner and Approval the Data Protection Officer is the owner of this document and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.

Contact Details of our Data Protection Officer

Contact name:
Mr Hitesh Patel
Address 1:
The Courtyard
Address 2:
14a Sydenham Road
Address 3:
London
Address :4
CR0 2EE
Email:
privacy@pchase.co.uk
Telephone:
+44 (0) 20 8633 7700

COOKIE POLICY

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:
  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

TERMS OF WEBSITE USE

This term of use (together with the documents referred to in it) tells you the terms of use on which you may make use of the website www.pchase.co.uk (this site), whether as a guest or a registered user. Use of the site includes accessing (including by linking to it from other websites), browsing, or registering to use this site.

Please read these terms of use carefully before you start to use this site, as these will apply to your use of this site. We recommend that you print a copy of this for future reference.

By using this site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use this site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of this site:
  • Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this site, you warrant that all data provided by you is accurate. This Privacy Policy also includes our Cookies Policy.
  • Website Acceptable Use Policy, which sets out the permitted uses and prohibited uses of this site. When using this site, you must comply with this Acceptable Use Policy.

Information about Paperchase

www.pchase.co.uk is a site operated by Paperchase Accountancy Limited, registered in England and Wales with Company Number 02373033 ("we" or “us”). Our main trading address is The Courtyard, 14A Sydenham Road, Croydon CR0 2EE, United Kingdom. Our VAT number is 974863465;

Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made, as they are binding on you.

Changes to this site

We may update this site from time to time, and may change the content at any time. However, please note that any of the content on this site may be out of date at any given time, and we are under no obligation to update it, and this also applies to any websites which you can link to from this site.

We do not guarantee that this site, or any content on it, will be free from errors or omissions. This also applies to any websites which you can link to from this site.

Accessing this site

This site is made available free of charge.

We do not guarantee that this site, or any content on it, will always be available or be uninterrupted and this also applies to any websites which you can link to from this site. Access to this site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of this site without notice. We will not be liable to you if for any reason this site is unavailable at any time or for any period and this also applies to any websites which you can link to from this site...

You are responsible for making all arrangements necessary for you to have access to this site and this also applies to any websites which you can link to from this site.

You are also responsible for ensuring that all persons who access this site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. This also applies to any websites which you can link to from this site in respect of their terms of use and other applicable terms and conditions that apply to those websites.

This site is primarily directed to people residing in the United Kingdom. We do not represent that content available on or through this site is appropriate or available in other locations and this also applies to any websites which you can link to from this site. We may limit the availability of this site or any service or product described on this site to any person or geographic area at any time. If you choose to access this site from outside the United Kingdom, you do so at your own risk.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@pchase.co.uk.

Personal Data

We will only use your personal information as set out in our Privacy Policy.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in this site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from this site for your personal use and you may draw the attention of others within your organisation to content posted on this site. This permission does not apply in respect of any websites which you can link to from this site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on this site must always be acknowledged.

You must not use any part of the content on this site for commercial purposes without obtaining a licence to do so from us or our licensors. This also applies, in favour of the owners of all content on any websites which you can link to from this site, and you must not use any part of the content on those websites for commercial purposes without obtaining a licence to do so from the owner(s) of that content or his licensor(s).

If you print off, copy or download any part of this site in breach of these terms of use, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain appropriate professional or specialist advice before taking, or refraining from, any action on the basis of the content on this site.

Although we make reasonable efforts to update the information on this site, we make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up-to-date and this also applies in respect of any websites which you can link to from this site.

Limitation of liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, this site or any websites which you can link to from this site; or
  • use of or reliance on any content displayed on this site or on any websites which you can link to from tis site.

If you are a business user, please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide this site for domestic and private use. You agree not to use this site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on this site. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to this site

Whenever you make use of any feature we provide on this site (such as a chat room or bulletin board) that allows you to upload content to this site, or to make contact with other users of this site, you must comply with the content standards set out in our Website Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and will indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any such content you upload to this site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to this site constitutes a violation of their intellectual property rights, or of their right to privacy. In the event this right is inconsistent with our Privacy Policy, this right will prevail.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of this site.

We have the right to remove any posting you make on this site if, in our opinion, your post does not comply with the content standards set out in our Website Acceptable Use Policy.

The views expressed by other users on this site do not represent our views or values.

You are solely responsible for securing and backing up your content.

In the event we provide access or links to interactive services provided by third parties from this site, you should inform yourself about the content standards and rules applicable to those interactive services and you must comply with them.

Rights you licence

Whenever you make use of any feature we provide on this site (such as a chat room or bulletin board) that allows you to upload content to this site or to make contact with other users of our site, you grant us the following license:
  • A perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, store, copy, reproduce, publish, distribute, prepare derivative works of and display the content you post or upload to this site, as in our discretion we see fit and on such media as we choose and as we in our discretion see fit.

Viruses

We do not guarantee that this site will be secure or free from bugs or viruses. We do not guarantee that any websites which you can link to from this site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access this site. You should use your own virus protection software.
You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this site will cease immediately.

Linking to this site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to this site in any website that is not owned by you.

This site must not be framed on any other site, nor may you create a link to any part of this site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Website Acceptable Use Policy.

If you wish to make any use of content on this site other than that set out above, please contact info@pchase.co.uk.

Third party links and resources in this site

Where this site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources. If you link to those websites you will be subject to their terms of use and any other terms and conditions and policies that apply to those websites and their use.

Applicable law

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions, comments and requests regarding these Terms of Website Use are welcomed and should be addressed to info@pchase.co.uk.

Thank you for visiting this site.



WEBSITE ACCEPTABLE USE POLICY

This acceptable use policy sets out the terms between you and us under which you may access our website www.pchase.co.uk (this site). This acceptable use policy applies to all users of, and visitors to, this site.

Your use of this site means that you accept, and agree to abide by, all the policies in this website acceptable use policy, which supplement the Terms of Website Use.

www.pchase.co.uk is a site operated by Paperchase Accountancy Limited, registered in England and Wales with Company Number 02373033 ("we" or “us”). Our main trading address is The Courtyard, 14A Sydenham Road, Croydon CR0 2EE, United Kingdom.

Prohibited Uses

You may use this site only for lawful purposes. You may not use this site:
  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (which are set out below).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of this site in contravention of the provisions of our Terms of Website Use
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of this site;
    • any equipment or network on which this site is stored;
    • any software used in the provision of this site; or
    • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on this site, or access or links to interactive services provided by third parties from this site, including, without limitation:
  • Chat rooms.
  • Bulletin boards.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). In the event we provide access or links to interactive services, provided by third parties, from this site, we are under no obligation to provide, and are not responsible for providing, any information about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical) and you should satisfy yourself about those issues by checking the relevant information provided by the relevant third party(s).

In the event we provide access or links to interactive services provided by third parties from this site, you should inform yourself about the content standards and rules applicable to those interactive services and you must comply with those standards and rules.

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on this site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on, or which can be linked to from, this site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our, or any applicable, content standards, whether the service is moderated or not.

Although the use of our site is not intended for children, the use of any of our interactive services by a minor is always subject to the consent of their parent or guardian. The use of any interactive services, provided by third parties, to which we provide access or link to from this site, by a minor may or may not be subject to the consent of their parent or guardian. We advise parents who permit their children to use any interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to this site (contributions), and to any interactive services we provide on this site. In the event we provide access or links to interactive services, provided by third parties, from this site, you should inform yourself about the content standards and rules applicable to the interactive services provided by those third parties and you must comply with them.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from, by, or on behalf of us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of this site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of this website terms of use (the terms upon which you are permitted to use this site), and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use this site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to this site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we feel is necessary.


We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Disputes

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on this site.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on this site.

Contact

Questions, comments and requests regarding this Website Acceptable Use Policy are welcomed and should be addressed to info@pchase.co.uk.

Thank you for visiting this site.